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i bent my dura blue axel who do i call?

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Posted by: 450killer265R

i know when you brake or bend them you can call an get another one... but i need a number or somthing!



Posted by: pdxbigfoot

Dura Blue Inc.
20521 Crescent Bay Dr., Lake Forest, CA 92630

Ph: (949) 770-5533 • FAX: (949) 768-4273


techsupport@durablue.com



Posted by: 450killer265R

are they even going to do anything about it? someone told me not to bother callin



Posted by: chris46250r

Take the Durabend and drive it in the ground and tie a dog to it, thats all they are good for. Call and get a RPM.



Posted by: 300exkid123

x2 call rpm



Posted by: woodsracer144

it wont pay to do it, theres a shop by me that can make them strait and do stems also but its like .050 off from straight... but its super close...


i would get a LSR RPM but the replacemet deal is only on some spots....



Posted by: D Bergstrom

I do not know if they will do anthing or not, but here are a few questions:

Are you the original purchaser of the axle?

Did you send in the warrenty card? (I think my Durablue came with one, but not positive. I know my LSR on my 450R did.)

Did you buy it within the last year or two?

I would say if you answered "no" to any of these questions, I would guess they will do nothing for you. (and why would they?)


quote:
Originally posted by chris46250r
Take the Durabend and drive it in the ground and tie a dog to it, thats all they are good for. Call and get a RPM.


I have had a Durablue axle on my 250R for almost three years. Have beat it up in the dunes, desert, and a few desert races. Still as straight as the day I put it on.

Doug



Posted by: wishmasstir

I had them replace an axle for me in the past, no problems at all. I wasn't the original owner and had no info other than I had their axle and it was bent. When you call they will tell you the details on the warranty program, if its only bent so far they will straighten it and send it back, if its too far out they will send you a new one. Mine wasn't bad and they were going to straighten it so I made sure to make it a replacement axle.



Posted by: bushwesl

quote:
Originally posted by wishmasstir
Mine wasn't bad and they were going to straighten it so I made sure to make it a replacement axle.


lol



Posted by: 450killer265R

quote:
Originally posted by D Bergstrom
I do not know if they will do anthing or not, but here are a few questions:

Are you the original purchaser of the axle?

Did you send in the warrenty card? (I think my Durablue came with one, but not positive. I know my LSR on my 450R did.)

Did you buy it within the last year or two?

I would say if you answered "no" to any of these questions, I would guess they will do nothing for you. (and why would they?)

Doug




why would they! "life time warrnty!" duh what part of that dont youget if they dont ill never buy from them again!



Posted by: 450killer265R

quote:
Originally posted by wishmasstir
I had them replace an axle for me in the past, no problems at all. I wasn't the original owner and had no info other than I had their axle and it was bent. When you call they will tell you the details on the warranty program, if its only bent so far they will straighten it and send it back, if its too far out they will send you a new one. Mine wasn't bad and they were going to straighten it so I made sure to make it a replacement axle.


yeah alot of people say they are a good company! i think mine can be bent back i just came down on one wheel an it bent a lil



Posted by: cdrookie

quote:
Originally posted by 450killer265R
why would they! "life time warrnty!" duh what part of that dont youget if they dont ill never buy from them again!



jesus christ dude! guy brings up some good points and you're jumping all over him. um, you're the dumb *** who asked what to do/who to call! duh! call walmart. if they won't do anything call mcdonalds(ask for ronald). with your spelling and grammer you're probably 14 and your mom and dad buys everything for you, so i doubt durablue is sweating your future purchases.



Posted by: D Bergstrom

quote:
Originally posted by 450killer265R
why would they! "life time warrnty!" duh what part of that dont youget if they dont ill never buy from them again!


Most of the time, warranties are only good to the original purchaser. You really think you can be the second, third, fourth owner of something and they will warranty it? What other part can you buy used and still have a warranty? (Not just quads, but anything.) If that is the case, lets all buy used broken parts and we will just warranty them and get new. Get a clue and grow up. I am sure Durablue is really worried if you never buy anything from them again. (Have you ever bought something from them?)

By the way, check your spelling and grammer, I think it is time for you to go back to school, because you really need to work on it.

Doug



Posted by: bushwesl

quote:
Originally posted by D Bergstrom
What other part can you buy used and still have a warranty? (Not just quads, but anything.) If that is the case, lets all buy used broken parts and we will just warranty them and get new.


Actually, I have a friend that will occasionally buy older cheap Craftsman and Snap-On tools off from ebay, etc, and then will intentionally break them (read: stick them in a vise and use the added leverage of a pipe... you get my drift) and return them to get new ones. It's pretty sad and pathetic, I know. That's really the only case where I can see that working out though.



Posted by: 450killer265R

quote:
Originally posted by cdrookie
jesus christ dude! guy brings up some good points and you're jumping all over him. um, you're the dumb *** who asked what to do/who to call! duh! call walmart. if they won't do anything call mcdonalds(ask for ronald). with your spelling and grammer you're probably 14 and your mom and dad buys everything for you, so i doubt durablue is sweating your future purchases.


no i am 18 an everything i have i worked for my dad has money somes my mom but they wanted me to work for my bike so i did yeah they helped me out an i have had alot of bikes given to me BUT I WORKED FOR ALL THE RACE PARTS! an another thing i know who to call i just needed a number no ****in respect



Posted by: 450killer265R

quote:
Originally posted by D Bergstrom
Most of the time, warranties are only good to the original purchaser. You really think you can be the second, third, fourth owner of something and they will warranty it? What other part can you buy used and still have a warranty? (Not just quads, but anything.) If that is the case, lets all buy used broken parts and we will just warranty them and get new. Get a clue and grow up. I am sure Durablue is really worried if you never buy anything from them again. (Have you ever bought something from them?)

By the way, check your spelling and grammer, I think it is time for you to go back to school, because you really need to work on it.

Doug




ok i get a's in school this is the internet you dont have to spell everything out so who cares alot of people do it im not the only one if i wanted to sit an write everything out i would



Posted by: cdrookie

quote:
Originally posted by 450killer265R
no i am 18 an everything i have i worked for my dad has money somes my mom but they wanted me to work for my bike so i did yeah they helped me out an i have had alot of bikes given to me BUT I WORKED FOR ALL THE RACE PARTS! an another thing i know who to call i just needed a number no ****in respect


if you know who to call and have internet access couldn't you figure out how to get durablue's #? respect is earned, with your punctuation and grammer you're not going to get any, on the internet or off.





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