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anyone get a call from honda?

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Posted by: quadrcr161

i got a call this evening after i got home wanting me to take a survey about my new 450. they called earlier but mom told them to call back after i got home. since i knew they would call back well i was ready to tell them about a few things i thought could be helpfull like a plug for the taillight removal ect ect. well they asked me about 3 or 4 questions about the quad, am i happy with it and if it my 1st quad. then the biggest shock, she asked me about 10 mins worth of questions about the tool kit and if i liked the placement on the quad. they also asked what tools came in the kit and would i be interested in buying a name brand kit for it from the dealership if it was offered. they also asked me what i would do if i broke down, i told them i would walk to the truck since it would be at the edge of the track.
i think they should be asking how it handled and what the owner thought about it instead of the tool kit. this is a more serious quad then what the adverage rider would own, so i think everyone here has enough tools to do what they want.



Posted by: 04trx450R

Did you get a number to call them at? I would love to call there customer service department,,,, am extremely happy with my quad, but I would like to give some input



Posted by: quadrcr161

no i was in shock they wated to know about tools.



Posted by: washington450

I got that same call at the end of last week.



Posted by: ThumPIN_450R

they called me to I think it was a standardized question form or at least i hope so because the dude asked me if it came with a spoke wrench........ and the number on me caller id is 1-800-778-0532



Posted by: roughrider01

They didnt call me yet, well not that i know of. But i did get a free HRCA membership card in the mail last weekend. The letter said i get free roadside service with it if im hauling my 450.. lol.



Posted by: WOracing

quote:
Originally posted by roughrider01
They didnt call me yet, well not that i know of. But i did get a free HRCA membership card in the mail last weekend. The letter said i get free roadside service with it if im hauling my 450.. lol.


I got this same thing in the mail too



Posted by: Jumbo747

quote:
Originally posted by WOracing
I got this same thing in the mail too
cool..i hope i get that



Posted by: sparky450AR

quote:
Originally posted by Jumbo747
cool..i hope i get that


youll get it, anytime from now on if you buy a honda from a dealership, you get one year free membership. You even get teh extended manual free online! And your coice of a free decal sheet or honda pin, you have to send in for these items though.



Posted by: 04trx450R

I got my membership ect,,, how do I get te manual online?



Posted by: MX#9

I got a call last night and they asked all kinds of questions. Stuff like what I liked the most and disliked the most,what kind of changes would I make,did I know about the YFZ etc. A lot of the questions I was asked to rate on a 1-5 scale,that sort of thing. I actually enjoyed giving some feedback,then the guy asked if I would participate in future surveys, I said absolutley.



Posted by: twisted threads

So did any of you say you would change the bike, like maybe get some color options next year?? I think its cool Honda is calling around trying to see what people like and dislike about the 450r.



Posted by: MX#9

I never thought of a color option. Of course I have always preached that Honda's are red!



Posted by: quadrcr161

i got a fwe more calls yesterday evening but i wasnt there. i would like to give more input about the quad and not just a tool kit,



Posted by: MX#9

I really thought that I was getting the " tool kit call" as well.They never mentioned the tool kit. I did tell them that "I " would like to see an electric start, the suspension fixed and or at least adjusted different from the plant,and maybe some different gear ratios.



Posted by: mjtwvc

honda called me too but they just left a message and a # to
call 1-800-887-2887 i'm in utah though and dont we also get 50$
of free parts, gas,ect... per roadside assistance but not if you
have allready called in the past 7 days??





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